Account loyalty tiers

Long-standing customers with active, paid services may qualify for tier benefits. Tiers are assigned automatically—no application form.

The four tiers

New → Tier I → Tier II → Tier III

Higher tiers can unlock:

• Standing discount codes on new orders
• Faster provisioning without manual review
• Access to select exclusive products
• Additional perks as we expand the program

What we look at

• How long services stay active and paid
• Account age
• Number of active products
• Clean billing history (no chronic overdue invoices)

Questions about your tier? Open a billing ticket from the client area or email our billing team.